Workflow automation

A workflow engine you can see

Automate bank operations on a visual canvas - stages, role gates, maker-checker approvals, decision tables and SLA timers. Versioned, auditable workflow automation for regulated banks in the GCC.

REGULATED FINANCEBUILT IN THE GCCBANK-GRADE

Draw the process. Ship it. Change it without a release.

Bank processes change constantly - new products, new rules, new regulators. When workflows are hard-coded, every change is a project and every exception is a manual work-around.

Wahid turns operations into configuration. You design a workflow on a canvas: stages, transitions, role gates, approval gates and decision gateways. It runs exactly as drawn, and every case follows it.

Workflows are versioned with full history and restore, so you can evolve a process safely and prove exactly which version ran on any case.

Capabilities

Everything you need to automate an operation

Visual workflow builder

Design stages and transitions on a canvas - no code. What you draw is what runs.

Role & approval gates

Maker-checker approvals and role gates with segregation of duties, enforced on every transition.

Decision tables

Route and score work with table-driven rules - inline conditions or full decision tables, all versioned.

SLA timers

Business-calendar SLA timers arm automatically and escalate before work breaches.

Versioning & restore

Draft, activate and roll back workflows with full history - prove which version ran on any case.

Auditable by design

Every transition seals into a tamper-evident log, so the process is always defensible.

Part of the Wahid platform

Workflow automation runs inside Wahid alongside case management, decisioning and a single integration layer - so an automated process can call your core systems and record everything it does.

Explore the Wahid platform →
FAQ

Frequently asked questions

What is banking workflow automation?

Banking workflow automation replaces manual, hard-coded operational processes with a configurable workflow engine. Teams design a process once - stages, approvals, rules and SLAs - and every case runs it automatically, with a full audit trail.

Do we need developers to change a workflow?

No. Workflows are configured on a visual canvas, not written in code. Business and operations teams can design and version processes, so new use cases go live without a software release.

How does maker-checker approval work?

Approval gates enforce maker-checker with segregation of duties: the person who makes a change cannot approve it. Gates are part of the workflow definition and are recorded in the tamper-evident audit log.

Can workflows call our core banking systems?

Yes. Workflows run inside Wahid, which sits on one integration layer - so a step can call core banking, card or KYC systems over mTLS, with retries and circuit breakers, and record the result on the case.

Does AI build the workflows?

Wahid includes a governed AI copilot that drafts new modules and screens from a plain-language description, always for a human administrator to review and activate. Workflow logic itself is designed on the visual canvas and versioned like everything else - AI authors configuration drafts, never decisions on live cases.

Automate an operation end to end.

Bring a process you want to automate - we will map it live.